These Terms of Service ("Terms") govern your access to and use of KlevaCore's website and services (the "Services"). By accessing or using the Services, you agree to be bound by these Terms.
Please review our Privacy Policy to understand how we collect and use information.
We may modify or discontinue features from time to time. If we discontinue a material feature, we'll provide reasonable notice when practical.
The Services are provided "as is" without warranties of any kind, express or implied. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law.
To the fullest extent permitted by law, KlevaCore shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill.
You agree to indemnify and hold harmless KlevaCore and its affiliates from any claims, liabilities, damages, and expenses arising from your use of the Services or violation of these Terms.
The Services may integrate with third-party services. Your use of those services is governed by their terms and policies. We're not responsible for third-party services.
KlevaCore operates an AI-assisted SMS messaging service under the KlevaVoice product on behalf of our client businesses (such as nail salons and other service businesses). The following terms govern your use of the SMS service:
Consent and service description. By sending a text message to a phone number that is operated by KlevaCore on behalf of one of our client businesses, you agree to receive SMS replies sent automatically by our AI dialogue engine and, where applicable, by the client business directly. You agree to these terms and to our Privacy Policy, including the SMS Communications section that describes how mobile phone numbers are handled.
Message frequency and content. Message frequency varies based on your interactions. Most messages are sent in direct reply to texts you initiate. Confirmed appointments may trigger up to one (1) confirmation message and up to one (1) reminder message per appointment. Messages may contain links (for example, to the client business's booking page) and the client business's direct phone number.
Standard carrier rates. Standard message and data rates from your wireless carrier may apply. KlevaCore is not responsible for any charges imposed by your carrier.
Opting out and help. You may opt out of further messages at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message from the service. You will receive a single confirmation that you have been opted out, after which no further messages will be sent for that client business. Reply HELP or INFO at any time to receive a help message identifying the service. For urgent matters, contact the client business directly using the phone number on their public listing.
Service modifications and accuracy. Replies generated by the AI dialogue engine are best-effort and may contain errors. Appointment slots are not confirmed until the client business itself confirms them. KlevaCore may modify or discontinue the SMS service at any time without notice.
These Terms are governed by the laws applicable to our principal place of business, without regard to conflict of laws rules. Venue will be in the courts of that jurisdiction.
We may update these Terms from time to time. We'll post the updated version with a new "Last updated" date. If changes materially affect your rights, we'll provide additional notice where required.
Questions about these Terms? Email [email protected].